Frequently asked questions
I love someone enough to buy them something from Bad Apple but what if it doesn’t fit? … :(
Aww, aren’t you just the sweetest peach! If you are buying a gift for something, please send the receipt to yourself just in case it doesn’t fit or “doesn’t work.” Give them the receipt number in the receipt and we can happily look up your receipt for them when they come into the shop. They do, however, have to come in 14 days within your purchase date to do the exchange / store credit ! Keep that in mind !
Someone loved me enough to buy me something from Bad Apple but it doesn’t fit … :(
Oh no! We are happy to exchange or store credit you for your goods, as long as these items have not been worn. Your loml should have given you a receipt number for us to look up at the shop. Your exchange or store credit must be within 14 days of their purchase so please, keep that in mind !
I saw something I want on IG, how do I put it on hold?
Please DM us and we can hold it for you to up to 48 hours. If you need more time than that, we will send you a payable invoice through Square and once you’ve paid, we will have it behind the counter for ya!
How do I purchase something I saw on your IG?
The best way to find out about our products is by DM-ing us on that item. If you saw something on our stories you can’t see anymore, please feel free to shoot us a message on our HMU page and we can work together to get you what you want ! You deserve it :)
Who do you ship through?
Due to online orders being the tasks of one individual who also does everything else in the shop, we may take 3-5 days to process shipping, but we are more likely to ship things out the next day (as long as it isn’t a weekend). We ship through USPS 3-5 day shipping!
The sooner the better, amirite?
We currently do not offer international shipping, but keep believing in us- one day we will!
I’m a local artists and want to sell my goods at Bad Apple….
Please DO NOT come into the shop with your goods to consign then and there. Please send us an e-mail (firstname.lastname@example.org) with the subject line “Consignment Your Company Name.” Give us a brief description of yourself/brand and what you make. Don’t forget to include images of what products you’d like us to carry.
From there, it will be screened to see if your merchandise fits our shop. You will receive an e-mail within 2 weeks to discuss our consignment relationship further.